Processing & Shipping:

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Collections are created each quarter. Quarterly subscriptions are charged for that current collection and will not auto-renew. Yearly subscriptions are charged in full for the year. All items are shipped Priority USPS from Northern California.  Once shipped, a notification that includes a tracking number will be sent via email. 

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Lost / Damaged by USPS:

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abode box is not responsible for any errors made by the postal service. If a package has been lost in transit, please contact the local post office to file a claim. If a package is received damaged, please email at contact@myabodebox.com for a resolution. 

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Returned / Unclaimed Mail:

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If a package is returned because the address provided was incorrect, abode box is not responsible for the cost of re-shipping. If a package is unclaimed or refused by the recipient, abode box will not issue a refund. Once the package returns to abode box, notification will be sent via email for the correct address and confirmation of the shipping and handling charges before the package is resent.